Terms of use

You are visiting axa-assistance.com, this website is published by AXA Assistance SA.


Social Denomination : AXA Assistance SA


Public Company with a capital of : €90,090,046

RCS : 410 011 209 RCS Nanterre

Head Quarters : AXA Assistance France

6, rue André Gide

92320 Châtillon; France

Legal representative : Mr Serge MORELLI Chairman and CEO

Publications Director : Mr Serge MORELLI Chairman and CEO

Contact : Mr Sergi Langa Muñiz

Hosting : G.I.E AXA Technology Services France - 26, rue Drouot 75009 Paris RCS 351 151 196 Paris

Please read carefully the following terms of use, which apply to all visitors to this site. By deciding to visit this site, you implicitly agree to abide by its terms.

Access to the web site

The user of this website recognizes he has skills and means necessary to access and use it. AXA Assistance SA could not be responsible for elements out of its control and damages that could eventually be suffered by the technical environment of the user, notably his computers, software, network equipment and all other material used to access or use the service and/or information.

Let’s not forget that the fact to access or to remain fraudulently in a computer system or to hinder or to damage the working of such a system, to introduce or to modify fraudulently data in a computer system is offense punishable by criminal penalty.

Access to the https://www.axa-assistance.com/ site is free. Costs of access to and use of the telecommunication network are to be paid by the Internet user, in accordance with the terms stipulated by his service provider and his telecom operator.

Copyright Law / Intellectual property

AXA Assistance SA is owner or holder of rights and all elements that compose this website in particular data, design, graphs, pictures, sound tracks. All reproduction, representation, diffusion or rebroadcast, total or partial, of the content of this website by any process without the authorization of AXA Assistance SA is forbidden and would be forgery punished by articles L 335 – 2 and followings from the Intellectual Property Law.

Brands and logos of the publisher of axa-assistance.fr and his partners are register trademarks. Every reproduction, total or partial, of these brands or logos without the authorization of AXA Assistance SA or assigns is prohibited by the article L 713 – 2 from the Intellectual Property Law.

Content of axa-assistance.com

AXA Assistance SA endeavours to keep this site up to date. However, AXA Assistance SA guarantees neither the accuracy nor the completeness of any information presented on this site.

With the exception of direct losses resulting from deliberate or serious misconduct on AXA Assistance SA's part, AXA Assistance SA may in no case be held responsible for any direct or indirect loss, serious or otherwise, resulting from a visit to this site or associated with such a visit, particularly, and without limitation, for any loss of profits, interruption of activities or loss of software or data.

AXA Assistance SA could not be considered for responsible for any decision made on the base of information from the website, nor for the use that could be done by a third party. Any person who wants to get one or several products presented on the website is invited to contact us to be informed of the contractual and tariff conditions for this (these) product(s) or service(s).

Access to any products and services presented on the site may be subject to restrictions for certain persons or in certain countries. None of the products and/or services will be supplied by AXA Assistance SA to a person if the law of his country of origin or of any other country which would concern him prohibits it. However, it is up to all persons concerned to check beforehand with their usual legal advisors that their legal and fiscal status permits them to subscribe to the products and/or services presented on the site.

Hypertext Links

The creation of hypertext links to the https://www.axa-assistance.com/ site is subject to the explicit prior approval of the Publications Director.

AXA may not under any circumstances be held responsible for the hypertext links made to other sites from " https://www.axa-assistance.com/ ".

It is to be recalled that delays, omissions or inaccuracies are liable to occur because of the electronic transmission system.


Users of the site are informed that when they access this site, information may be temporarily stored in memory or on their hard disk in order to optimize and customize navigation on the site.

It is possible for any Internet user to configure the preferences of his browser to refuse cookies. In this case, certain functions of the site may not be accessible.