Our services

AXA Assistance specializes in best-in-class emergency response, everyday assistance and cost containment by providing high quality information and services that result in better travel, health and claims experiences. These services help our clients and their customers to save time, money and just make it easier to deal with life's unexpected events. 


Global Services, Delivered Locally

What do we offer ?

AXA Assistance offers assistance and support with:


   Network access & cost containment

Access to a premier global network with the best and most extensive carrier networks. Managing access, quality and cost throught the continuum of care.

   Health management 

Services to help customers navigate medical issues. Includes support in indentifying sources of second medical opinions and in managing healthcare costs.

   Emergency travel

Assistance, insurance and services to help provide peace of mind while on the road. Includes help with referrals, funds, medical and other assistance, trip delays and cancellations, thus creating memorable experiences.

Our Clients

AXA Assistance clients include:

Financial services, healthcare and insurance organizations that want to provide additional value to their customers through travel assistance, cost containment and claims management

Multinational corporations that want to provide a 24-hour security solution to their traveling or expatriate employees to ensure their protection worldwide

Brokers and assistance companies that want to provide their clients with cost-effective and knowledgeable health administration services


Commitment to Service

AXA Assistance service leadership is built on three essential components: 

A deeply held commitment service of the highest quality

Sophisticated technology to ensure consistency and flexibilty in service delivery 

A global network of offices managing knowledgeable local providers

These services are delivered by a knowledgeable staff that is thoroughly trained in solving problems and delivering information quickly, accurately and effectively.