Our Values

Our goal is to provide our clients with immediate solutions to help them in the event of an emergency, address health care needs and make their lives easier on a daily basis.

Every Day, Every Way: Our Values at Work

Our Vision and Mission Statements


Our Vision:

From Payer to Partner


Our Mission:

Empower people to live a better live 

Our Values, Our Beliefs

At AXA Assistance we put our corporate values into everyday practice. We believe:



All our thinking starts with the customer

We always consider the way our customers live today and tomorrow so that we continue to be relevant and impactful.


We are guided by strong moral principles

We trust our internal judgment to do the right thing for our customers, employees, stakeholders and partners.


   We speak our mind and act to make things happen

We push the boundaries of what is possible and take bold actions to find new ways to be valuable.


Being together and being different makes us better

We are stronger when collaborating and acting as one team.