Travel & Medical Assistance

AXA Assistance offers a broad range of medical and non-medical services that provide travelers with peace of mind when they are away from home. 
Assistance is available around the world through AXA Assistance Global Alarm Centers, 24 hours a day, 7 days a week. AXA Assistance centers are staffed by multilingual assistance coordinators and medical professionals. These individuals have the knowledge and experience to ensure travelers are protected. Whether it’s needing a referral for a doctor or arranging a life saving air evacuation, AXA Assistance is ready with knowledgeable and effective support throughout the process.

Assistance When Away From Home

Our Services

Here are just some of the services AXA Assistance offers:

Travel Assistance

✓ Telephone Interpretation

✓ Emergency Cash/Bail Assistance

✓ Lost Document Assistance

✓ Legal Referrals

✓ Urgent Message Relay

✓ Pre-Trip and Cultural Information

✓ Pet Housing and Return


Medical Transportation

✓ Emergency Medical Evacuation

✓ Medical Repatriation

✓ Return of Remains

✓ Return of Dependent Children

✓ Transportation of a Family Member

✓ Unattended Vehicule Return

Medical Assistance

✓ Medical and Dental Referrals

✓ Medical Monitoring

✓ Vaccination Recommendations/Insect Precautions

✓ Prescription Transfer/Shipping

✓ Replacement of Medical Devices

✓ Dispatch of Physician

✓ Emergency Guarantee of Expenses

✓ Coordinate Hospital Admission & Discharge Planning


To learn more about how AXA Assistance can add value for your customer, employee or member programs, contact us at