AXA Assistance USA Privacy Policy

At AXA Assistance USA, we place the highest importance on respecting and protecting the privacy of our customers. Our most important asset is our relationship with you. We want you to feel comfortable and confident when using our web site and our Service. We have created this privacy statement ("Statement") in order to demonstrate our commitment to customer privacy. Privacy on the web site (the "Site") and on our Service (the “Service”) is of great importance to us. Therefore, we would like to share with you the following principles that govern our information practices and other privacy aspects.


Use of Information


Non-personal information may be collected for the purposes of tracking the total number of guests visiting this site and to guide our efforts to improve our site. This information is used exclusively for internal purposes and is not disclosed to any non-affiliated third parties.  Personal information that can identify a visitor such as name, address or policy information is collected only when voluntarily offered and solely for purposes that are clearly identified. We will not share your personal information without your consent with the exception of sharing necessary information to fulfill a request for products or services on your behalf.  We will not disclose or sell any of your personal information to any third party without your permission.

Legal disclaimer
Though we make every effort to preserve your privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a government mandate, current judicial proceeding, court order or legal process served on our web site. In such instances, we will take the utmost care to disclose only that information which is subject to such official directive.

Links to Other Web Sites
Our site may contain links to other web sites with varying privacy statements or practices. We are not responsible for and make no representations with respect to the privacy practices, privacy statements or otherwise regarding any other web sites. We recommend you read the privacy policies of the sites you visit to further understand their procedures for collecting, using and disclosing personal information. 

Confidentiality and Security
We work to protect your personal information from loss, misuse or unauthorized use. Our employees are trained and required to safeguard your information. 
We restrict access to your personal information to our employees, our affiliate’s employees, or others who need to know that information in order to provide you with the information, products or services that you have requested.  We maintain physical, electronic and procedural safeguards to protect your personal information.

Modification of This Privacy Policy 
This policy is developed in the context of constantly evolving and changing Internet technologies. Accordingly, these policies are subject to change without notice. Any changes will be posted on this page.

For more information regarding this web site privacy policy please contact us at