Connected Health

Our Global Teleconsultation Program is complemented by leveraging AXA Assistance's existing international capabilities, medical network and U.S. medical professionals to develop an end-to-end service delivery model. The program enables members to have a U.S. healthcare experience via smartphone, tablet or web by accessing U.S. licensed providers which get medical advice, treatment options, assistance with prescription refills and provider referrals, when needed.

A New Model of Care



All core competencies of our medical team are available around the clock, serving all time zones.  Providing members with access to U.S licensed providers can overcome many barriers when seeking healthcare abroad, potentially decrease health expenditures and enhance member experience.

  • A U.S. medical team easily accessible 24/7/365 allowing a face-to-face virtual consultation
  • State of the art platform with security layers to ensure data privacy
  • Medical advice provided in a confidential, comfortable and controlled setting
  • Remote prescription transfer in the U.S. and internationally, where legally applicable
  • Convenient options provided to member on initial activation; consistent interaction between medical team and member throughout life of case
  • Providing a new form of cost containment by diverting unnecessary emergency room usage or treatment in a local facility


To learn more about how AXA Assistance Health Services can help service your customer's benefit administration needs, contact us at