AXA Assistance is a worldwide leader in emergency travel assistance and has grown to 34 offices around the globe. Services now include emergency medical assistance, managed care, concierge and travel services.

Regardless of how our company has grown, our business focus remains the same: to best use the knowledge and customer service skills of our employees to exceed the expectations of our clients.

A World Of Opportunity

Valuing Our Employees

AXA Assistance USA is committed to helping employees both personally and professionally reach their potential by:

  • Providing equal opportunities in hiring, pay and promotion regardless of age, gender or ethnic/cultural origin
  • Respecting the diversity of the backgrounds, experiences and contributions of all employees
  • Conducting business with integrity, in accordance with the company's professional code of ethics, and encouraging business partners to do the same
  • Demonstrating opposition to workplace harassment
  • Promoting constructive dialogue between all company stakeholders
  • Supporting employee efforts to achieve a healthy work-life balance 


Our people are the driving force behind our success, and we are constantly on the lookout for talented individuals to build our team.

Whether you are a student, an experienced customer service specialist, a seasoned business person or a healthcare professional, AXA Assistance USA has a variety of opportunities to fit your talent and experience level. 

Find your place at AXA Assistance.

Employee Benefits


  • Healthcare for Full Time Employees: employees receive a comprehensive healthcare benefit that includes dental, disability and life insurance coverage, as well as a vision plan.
  • Flexible Spending Accounts
  • Same sex domestic partner benefit

Paid Time Off

  • Vacation and Personal Time: Full-time employees receive four weeks paid time off per year
  • Holidays: AXA Assistance recognizes 8 official holidays per year
  • Birthday: Full-time employees receive their birthday off with pay


  • Competitive 401(k) plan
  • Referral Award: Employees receive $300 for every full-time employee referred and hired
  • Quality Reward Program: Employees who have met or exceeded the quality standards receive incentives such as financial bonuses, movie passes, gift cards, etc. on a monthly, quarterly and yearly basis
  • Shift Incentive Program: Employees working the night shift are paid a 15 percent premium hourly rate above their regular salary. They work a 4-day work week and enjoy casual dress all week

Other Benefits

  • Company-Sponsored Participation in Local Sports Events: The company pays the entry fee for every employee willing to participate in local sports events
  • Social Events: The company organizes free exciting social events twice a year: a summer picnic and a holiday party. In addition, our employees can enjoy other events in the company such as Employee Appreciation Week, AXA Halloween and Minute Massage Day
  • Commuter Discounts: The company offers discounts for public transporation.