What can I do with my own Concierge?

With access to our standard concierge services, customers can call our concierge specialists to make arrangements on their behalf.  This service provides personal lifestyle assistance concerning gift delivery, transportation service, hotels and arrangements for business related services such as secretarial and/or translation services, etc.

Standard concierge services include:

• Pre-trip information
  Hotline services will provide you with pre-departure information on passport, visa and immunization requirements, foreign currency exchange rates, ATM locations, average seasonal temperatures, embassy and consular referrals, etiquette, national holidays and standard business hours, customs, local voltage and local voltage.
• Automotive/limo/plane arrangements
  AXA Assistance USA will arrange your transportation reservations.
• Lost luggage/document/item assistance
  Assistance in locating lost luggage or another lost item with regular updates on the status of the search.
• Urgent message relay
  Transmission of urgent messages to relatives, business associates, friends residing in his/her country of residence and vice versa.
• Financial assistance
  Arrange to wire or deliver cash for emergency expenses.
• Event tickets
  Concerts, sports and theater tickets including hard-to-get tickets or tickets for sold-out events.
• Business assistance
  Tailored support for business travel needs.
• Restaurants
  Suggestions and reservations.
• Sightseeing
  Recommendations, directions, and tickets.
• Shopping
  Get flowers, gift ideas and personal shopper for hard to find items or arrange items.
• Entertainment and Events
  Information, recommendations and arrangements for upcoming events.
• Leisure
  Arrange for child-care, bodyguards or personal assistants or get referrals for golf courses, spas and salons.