Health Assistance Services Customized personal lifestyle assistance services

AXA Assistance USA provides customers with a dedicated group of agents who will only handle their requests. We cater to the needs of high-end customers every day. As long as it's legal and ethical, there is virtually nothing our concierge agents can’t do for your customers. In addition to more traditional concierge services, such as those provided in our basic service (i.e. gift delivery, restaurant referrals and reservations, entertainment assistance, transportation service, hotels, arrangements for business related services such as secretarial assistance, and/or translation services, referrals to local services such as babysitters and bodyguards and other services to Covered Persons while traveling in and outside the country of issuance of the Card), customers can also use this service to access a world of luxury; one in which they simply pick up the phone and AXA Assistance USA makes all the arrangements. From exotic car rentals to arranging lunch with a favorite celebrity, our dedicated concierge staff is willing and able to help people get what they want.

Another added benefit of this service is that AXA Assistance USA is a registered travel agent. Our concierge specialists can book entire vacations or travel packages for customers, thereby consolidating all your travel arrangements through one provider who is on-call 24/7 every day of the year.

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