Health Assistance Services Managing healthcare for your clients, anywhere in the world.

AXA Assistance USA works exclusively with HAA Preferred Partners, LLC, which specializes in international third-party administration (TPA) in the United States.

We can help process your claims.

 Our Services

  • Fully automated claim processing center 
  • Utilization review and case management service 
  • Robust U.S. and International cost containment program
  • Bill review and auditing service
  • Subrogation recovery service
  • Dedicated and educated account management
  • Enrollment and premium billing services
  • Full benefit plan management
  • Customized disease management programs
  • Effective fraud prevention and compliance program

Our technology

  • Full service TPA system with multi-language and multi-currency capability
  • Automated claim edits and UCR
  • Electronic claim (EDI) rpocessing with providers and vendors
  • Digitized document storage
  • HIPAA compliant
  • Web site access to claims, enrollment, premium and reporting
  • Digital call recording
  • Recognized medical care clinical pathways

Transparency

Utilizing a wide range of tools, technologies, reports and procedures, we act as the U.S. right arm to our associates and clients. As their local partner in the U.S., we offer the following services: 

  • Access to our systems and operations under total transparency
  • Access all calls archived in the case log through our call monitoring system
  • On line access to scanned claims
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